Tuesday, June 10, 2008

Need Gas?

Let's say you are in need of gas and see two gas stations ahead. Both are advertising 87 Octane. However, Gas Station ABC is advertising at $4.00 per gallon and Gas Station XYZ is advertising at $2.00 per gallon. Question - which station do you choose?

I am a simple mathematician - but I might hit Gas Station XYZ and maybe buy some Lottery tickets with my savings!

However - I continue to be amazed by banks that are being asked to make this same decision to comply with FACTA - and yet they many times continue to choose Gas Station ABC. What I am talking about is how many banks are considering how to comply with FACTA Section 114B - which requires card issuers to validate consumer requested address changes. FACTA says that you can either send a letter to the former address of the consumer requesting the change - or used some other reasonable risk-based approach. More than not - banks are thinking of adopting the letter strategy at a cost of anywhere from $0.75 - $2.00 per address change. With 15% of consumers moving annually - this cost can add up to $0.30 in incremental cost per account holder each year.

Adopting a risk-based or information based approach can cost much less, while also providing protections that the letter strategy cannot. In a current economy that has banks scrambling to cut costs, Gas Station XYZ looks pretty good.

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